Drainage · surface water
Soakaways, cleared, rebuilt or installed
A soakaway takes roof and surface water into the ground. When it silts up, the garden floods and the downpipe backs up.
Takes 10 seconds. You get a response time for your postcode, not a sales call.
Real 24/7
Our engineers, not a call centre
£49 call-out
Covers the visit and the diagnosis
Quote on site before we start
The engineer prices the job in front of you
£5m public liability
Insured with Churchill
5.0 on Google
49 reviews, every one five stars
Sounds familiar?
- Garden or patio flooding in heavy rain
- Downpipe overflowing with a clear gully
- A wet patch that never dries in one spot
- Surface water with no drain to go to
- Planning a driveway or extension that needs surface water dealt with
- Old rubble soakaway from the 1930s
Confirm with Fixsy that this service is offered before publishing.
What happens when we arrive
1
Find and test
Locate the soakaway, dye test the downpipe, check whether it’s silted or simply too small.
2
Clear or rebuild
Jet and vac a silted crate soakaway; excavate and rebuild a rubble one with modern crates and geotextile.
3
Reconnect and test
Downpipe reconnected with a silt trap, water test, ground reinstated.
What's on the van
- Jetting and vac for crate soakaways
- Excavation kit
- Soakaway crates and geotextile
- Silt trap and pipework
- Locator and dye
What it can and can't fix
We clear crate soakaways and rebuild rubble ones. Ground that doesn’t drain (heavy clay) needs a different solution and we’ll say so after the test.
Timing and price
Clearing is a half day. A rebuild is one to two days.
There are no prices on this page because the price depends on what we find and where. What we can promise is how it works: the call-out is £49, the engineer looks at the job and quotes it in front of you before touching anything, and the quote you agree is the price on the invoice. If we find something different from what you described, we tell you before continuing. The £49 call-out covers the visit and the diagnosis.
There are no prices on this page because the price depends on what we find and where. What we can promise is how it works: the call-out is £49, the engineer looks at the job and quotes it in front of you before touching anything, and the quote you agree is the price on the invoice. If we find something different from what you described, we tell you before continuing. The £49 call-out covers the visit and the diagnosis.
12-month guaranteeOn all workmanship, in writing, on the invoice
Check your postcode in 10 seconds
Same checker as the top of the page. No account, no callback queue.
Often needed with this
Gutter and downpipe clearing
Blocked gutters and downpipes cleared so rain goes into the drain, not down your wall.
Drain installation
New drainage runs, gullies and connections for extensions and outbuildings.
Outside drains and gullies
Gullies, grids and outside drains cleared of silt, leaves and grease. We check where the water actually goes.
FAQs
Asked on the phone
Silt, roots, or it was never big enough. The test tells us which.
Not without permission. Surface water has to go to a surface drain or a soakaway.
Five metres by the building regulations, and we position it to suit.
Poorly. We do a percolation test first and won’t sell you a soakaway that won’t drain.
Sized to the roof area and the ground’s percolation rate. We calculate it, not guess.
Yes, one area, and reinstate it.
Water rising or coming through the ceiling right now?
Don’t fill in a form. Call, and an engineer will be on the road in minutes. We’ll talk you through the stopcock while they drive.
Also need plumbing?
Same engineers, same van, same visit.