Fixsy's plumbers fix burst pipes, leaks, taps, toilets, showers, water tanks and pumps across London, 24 hours a day. The plumber sets off with the common parts already on the van, so most jobs are finished on the first visit, and the price is agreed on site before any work starts. The call-out is £49, and plumbing calls anywhere in London are usually reached within the hour.
Everything we do for pipes
How a plumbing call-out works
Every plumbing job starts the same way: you describe the problem and give us the postcode, we confirm the £49 call-out and the response time, and the plumber leaves with the parts already on the van. Plumbing calls anywhere in London are inside the hour, 24 hours a day, and the job is quoted on site before work starts. Most plumbing work is finished on the first visit because the van carries copper and plastic pipe, fittings, traps, valves, stopcocks and the common cistern and tap parts.
Water where it should not be? Start with the emergency plumber page and the first ten minutes guide; for everything else, pick the plumbing service above or just call and describe it.
Emergency plumber
On the road in minutes, any hour. Water stopped first, then fixed properly.
Use the checker above or call. We tell you the response time for your area and agree the price before you commit to anything.
2
Engineer arrives with a quote
They find the cause, show you (camera footage for drains, the failed joint for leaks) and quote the job before touching anything.
3
Fixed, tidied, guaranteed
Cleared or repaired that visit wherever parts allow. You get an invoice matching the quote and a 12-month workmanship guarantee.
Why Fixsy
Built for the calls nobody else answers
We started as Platinum Property Maintenance, clearing drains and fixing pipes across London. The name changed. The engineers and the vans didn’t.
Our engineers answer, at 3am too
The out-of-hours number goes to the on-call engineer, not an answering service reading a script.
£49 call-out, any hour
If we can't fix it, you pay nothing. If we can, you pay the price we quoted.
Drainage and plumbing only
No handymen doing a bit of everything. Every engineer is trained on jetting, CCTV and pipework, and nothing else.
Vans stocked for a first-visit fix
Jetting rig, CCTV camera, pipe, fittings, traps and stopcocks are on every van, so most emergencies are finished the same visit.
12-month guaranteeOn all workmanship, in writing, on the invoice
Check your postcode in 10 seconds
Same checker as the top of the page. No account, no callback queue.
Areas we cover
North West London fastest, all of London covered
We’re based in Hendon, so NW, N and HA postcodes get the quickest response. Every other London borough is covered 24 hours a day, and we travel further for CCTV surveys.